In this Privacy Policy, we will explain to our visitors and users all the ways and means by which we protect and handle the data collected on our platform.
We take the protection of collected and stored personal data extremely seriously. In this document, we will explain in detail how and why we collect this data, and how you can request to withdraw, change, or delete your data from our servers.
In case of any doubts, you can contact our team directly through the contact tab.
This document was created by Attorney Diego Castro (OAB/PI 15.613) and adapted for use on this website.
1 – Regarding the Origin of Your Personal Data
Our website may collect some of your personal data for different purposes. To collect this data, we use the following technologies:
Website: Within our site, you may fill out forms, send comments and questions, contact our team, or register on our platform, and your data will be saved for subsequent service.
Messages and Communications: When you communicate with our team, whether via WhatsApp, SMS, Email, or any other type of chat, some data may be saved for future reference and to facilitate communication with our clients and users.
Offline: Some data may be collected offline, such as at events and organizations, where we may collect your email or other data to maintain communication and provide necessary information you need to be aware of.
Third-Party Data: Occasionally, third parties may send our company some of your data, such as data received from social media (such as Facebook, Instagram, TikTok, or other social networks), the government, or payment intermediaries.
2 – How and Why We Collect Your Data:
It is important that you, our user or visitor, know how and what personal data we collect and use when you visit our site. We emphasize that we always try to collect the minimum amount of data possible for your greater security; however, some data is essential for us to deliver the best possible service and even for the website to function, as described below:
Marketing: When you fill out forms and register on the site, you may receive emails with promotions and website news. We may collect name, email, and phone number.
Site Navigation: When you browse our site, we automatically collect data such as your IP address, browser type, pages accessed, time spent on each page, and other information.
Contact Information: When you contact us via email, phone, or chat, we collect your contact information, such as your name, email, phone number, and the message you sent us.
Service Usage Information: When you use our services, we collect data about your activities, such as searches you perform, videos you watch, pages you visit, and purchases you make. When you share photos, comments, suggestions, questions, answers, information, texts, files, graphics, videos, or other materials with us, we collect the information you send.
Location Information: When you use our services, we collect precise location data to provide the services you requested. For example, when you request a delivery service, we collect your address to send the delivery to the correct location.
3 – Regarding the Use of Cookies
We use cookies on our website and applications to improve your browsing experience. A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.
Cookies allow us to recognize your browser and provide you with the best experience while browsing our site. Additionally, cookies help us understand which sections of the site are most interesting to you and what content may be recommended to you. Sites like Google or Bing use cookies, and when visiting each, you should check their respective policies.
You can block cookies in your browser at any time or clear your cache to remove them.
It is important to highlight that we try to minimize the use of non-essential cookies, but we use those necessary to deliver a better service, as provided for under the “legitimate interest” provision in the LGPD (General Data Protection Law). You can disable them in your browser at any time.
4 – With Whom We Share Your Personal Data:
Service Providers: We share your personal data with our service providers who perform marketing, data analysis, payments, email delivery, and other services for us. These service providers may only use your personal data to perform these services for us and according to our instructions.
Advertisers and Business Partners: It is also possible that we share your personal data with advertising companies or business partners. However, we only share your personal data according to your instructions.
Online Communities: When you join one of our online communities, your personal data may be viewed by other members of that community.
Investors: We may share your personal data with our investors. However, we only share your personal data according to your instructions.
Affiliates and Subsidiaries: We may share your personal data with our affiliates and subsidiaries. However, we only share your personal data according to your instructions.
Government Authorities and Other Parties: Sometimes, we may be legally required to release or disclose your data to government authorities or other parties as required by law, or for other reasons such as:
(i) To comply with a legal obligation;
(ii) To protect the rights, property, or safety of the Page;
(iii) To prevent actual or potential harm to property or the safety of individuals;
(iv) Otherwise, as permitted by law.
5 – Regarding Your Rights in Relation to Collected Data
The purpose of this text is to clarify to our readers and visitors what their rights are regarding personal data.
According to the General Data Protection Law (LGPD), every individual has the right to information, transparency, freedom, and autonomy in decision-making.
With respect to personal data, the individual has the right to access, correction, deletion, portability, limitation of processing, and opposition.
The individual also has the right to deny at any time that their personal data be used for marketing purposes and the receipt of commercial communications.
To exercise your rights, simply contact our team.
We clarify that personal data is treated confidentially and that we take any and all necessary security measures to ensure data protection.
6 – Regarding the Security We Apply in Handling Your Data
Security is one of the fundamental pillars of our privacy policy.
All personal data you provide to the site will be treated with total confidentiality and security, in accordance with applicable legal standards.
To ensure the protection of your personal data, the site utilizes various security measures, such as:
- SSL (Secure Socket Layer) Encryption;
- Firewalls;
- Intrusion detection systems;
- Constant network monitoring;
- Use of secure passwords;
- Periodic system security audits.
All personal information is stored on secure servers, protected against unauthorized access, using the most modern and advanced security systems.
Our security team is constantly monitoring the systems and updating protection measures to ensure that your data is always safe.
Should you have any questions or concerns regarding the security of your personal data, please contact us.
7 – Request for Modification, Removal, or Alteration
We understand that you may eventually want to modify, remove, or alter your personal data.
If you wish to make a change, removal, or modification, please contact us, and we will do our best to accommodate your request. However, keep in mind that in some cases, it may not be possible to fulfill your request, especially if the information is necessary to comply with our legal or contractual obligations.
Additionally, remember that requesting the removal of your personal data from our database may affect your use of our website and services. If you are unable to make a change or modification, or if you wish to delete your personal data, please contact us so we can discuss other options.